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Category: Unclassified



Navigating new business travel technology projects

Notes from ITM Technology Bytes workshop – London 10 July   I found it extremely insightful sitting in on the ITM Technology Bytes session yesterday in London, as a technology sales person, but also as a newby to the corporate travel world it’s always great to learn about the needs and challenges of the business’…

The road to traveller centricity : delight the user and the rest will follow

Business Travel.IQ – 2017, May 17 – http://www.businesstravel-iq.com/article/blog/roxana-bressy/2017/05/17/roxana-bressy-the-road-to-traveller-centricity-delight-the-user-and-the-rest-will-follow Why plug in a minor improvement when technology allows you to rethink processes? For many, business travel is simply part of the job. It is necessary to do the role they’re employed to do. Despite the advances in video conferencing, the need and value of face to face…

User Experience Drives Adoption

There were a lot of great topics covered at the recent GBTA Convention. For me, one of the most interesting was the GBTA Foundation research which addressed priorities, challenges and implications of travel programs. During this session, the following research findings were featured: Only 36 percent of those surveyed are “very satisfied” with using an online…