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Category: Travel Manager



Because #BusinessTravel: Because Your Meeting is Downtown, Not at JFK Airport

Business travel isn’t like leisure travel. There’s a whole different set of policies, processes, requirements and more that go into it. “Because #BusinessTravel” is a four-part series that talks about the unique nature of business travel and how the Neo travel booking tool supports business needs.  You don’t start your business travel at your local…

Because #BusinessTravel: Personalization is Organizational

Business travel isn’t like leisure travel. There’s a whole different set of policies, processes, requirements and more that go into it. “Because #BusinessTravel” is a four-part series that talks about the unique nature of business travel and how the Neo travel booking tool supports business needs.  We all know and love the benefits of personalization…

Because #BusinessTravel: Approvals and Policies and Costs, Oh My!

Business travel isn’t like leisure travel. There’s a whole different set of policies, processes, requirements and more that go into it. “Because #BusinessTravel” is a four-part series that talks about the unique nature of business travel and how the Neo travel booking tool supports business needs.  Business travel isn’t like leisure travel. There’s a whole…

Because #BusinessTravel: Agile in Business, Agile in Travel

Business travel isn’t like leisure travel. There’s a whole different set of policies, processes, requirements and more that go into it. “Because #BusinessTravel” is a four-part series that talks about the unique nature of business travel and how the Neo travel booking tool supports business needs. Agility. It’s a word you hear a lot in…

Executive Checklist to Digitally Transform Travel & Expense

Digital transformation is a powerful concept that, shaped by technology advancements, can drive real business evolution and value across the business. True transformation is not achieved by simply automating existing processes.  You need to purposefully use the technologies available in a way that changes how things are done in order to achieve more valuable results….

[INFOGRAPHIC] The State of Corporate Travel and Expense Management

With travel and expense being one of the largest areas of corporate spend for today’s companies – representing approximately 10% of a business’ annual budget – automated tools and approaches to reduce that spend have the potential for huge ROI. But a KDS survey of more than 1,200 respondents from the US and UK reveals that many companies…

NDC continues to gain momentum

Geneva hosted one of the most interesting events I’ve been to for some time. I was invited to speak at the IATA NDC Business Travel Summit, an event that gathered together 100 executives from across the industry – airlines, technology suppliers, aggregators, GDSs, OBTs, TMCs and Buyers. The theme was ‘The Future of Air Retailing’…

Our Survey Says… The state of corporate travel and expense management 2016

Travel and expense is the third largest area of corporate spend for today’s companies – some may even argue the second. Representing approximately 10% of a business’ annual budget, that’s a lot of cash being shelled out. But – with the right tools and approach – it also means that this can be an area…

How Today’s Tech-savvy Workforce is Shaping the Future of Booking Business Travel

Today’s workforce – the majority of whom have grown up with technology – are pushing back on traditional corporate policies and processes. And whether you are aware or not, they are having a profound impact on technology choices in the workplace. Booking business travel is no exception. Employees have high expectations when it comes to…

Future of travel distribution: Stop talking about collaboration, and start doing it!

This week, I was invited to take part in a panel discussion which focused on the Future of Travel Distribution at GBTA’s European conference in Frankfurt. We discussed a number of different drivers that are impacting travel distribution, not just in the future, but right now. One of the most high profile and well documented…

Best practices in RFP Development

The Essential Components of a Successful RFP for Online Booking Tools and Expense Management Systems Online booking tools (OBTs) and expense management solutions are essential platforms for effective corporate travel management. For many years, the basics of online booking and expense management did not dramatically change. The direction of these tools was permanently altered with…

Travel Distribution

Lufthansa has shaken the entire industry recently by announcing a Euro 16 surcharge to booking made via the GDSs. KDS and travel analyst group Galiant Consulting have taken this opportunity to revisit the history of the travel distribution industry. In a brilliantly visual, easy to read and informative infographic the two companies are helping you…