Global research will study the role of expenses and ROI in modern business travel
London, 7 June 2010 – KDS, the leading European supplier of integrated travel and expense (T&E) management systems, is today launching the company’s global online T&E survey for 2010.
The survey is being distributed to business travellers and bookers across the globe, analysing how organisations are coping with the complexities of modern T&E management, from the smallest procedural details through to the ‘big picture’ of return on investment (ROI).
Yves Weisselberger, chief executive officer of KDS, says: “One of the areas the survey looks at very closely is expense management. Making expense claims has traditionally been a chore that nobody enjoys. It’s very common for staff to give up on the process and effectively subsidise their employer by not making complete claims. We want to know how we can make the whole T&E process quicker and easier for everyone.”
Dean Forbes, KDS’s executive vice president for worldwide sales and marketing, adds: “The survey will study every aspect of the business travel experience. We'll be publishing the results to help our customers drive even more value from their travel and Expense investment.. As a company, ROI is our focus, and it’s a focus we know we share with our customers. There’s not a CFO in the world who isn’t eager to reduce company spend right now, and T&E normally represents 2-8% of a company’s turnover. We want to help those CFOs achieve their goals, and this survey will give us some very valuable research into that process.”
