Leoni, a German cabling company, describes the evolution of their travel management starting from a manual booking system, then moving to an online booking tool, and finally to “door-to-door”.
“We implemented three modules: a “first trip” module which allows users to organize a trip, then reserve and issue tickets; a second module to submit expenses; and a third billing module through which I can reimburse my colleagues and pay my suppliers”, said Mr. Magnier, Leoni’s Purchasing and Cost Optimization Director for France.
Four months after the initial deployment, at the end of January 2014, Mr. Magnier had achieved a high adoption rate. This resulted in a 25% decrease in air spend, largely because the tool uses “visual guilt” techniques to encourage travellers to optimise their itinerary. The study also highlights other gains such as the time saved by end users, and the reduction in trips made because of the upfront display of the total cost of each trip researched.