KDS Management

Our entrepreneurial staff are pioneers of the revolution in the travel and expense industry and continue to lead KDS to new heights through on-going innovation.

The KDS management team comprises talented executives who share a passion and enthusiasm for streamlining processes in business travel and expense management. They are professionals drawn from tech start-ups to global software organisations, consulting firms, airlines, travel and expense management companies.

Roxana Bressy


Roxana assumed her position as CEO in December 2016 after leading the successful acquisition of KDS by American Express Global Business Travel (GBT). Roxana was previously in charge of developing business and strategic planning at KDS as EVP Operations & CFO.

Prior to joining KDS, she served as CFO and HR Director at Nobel Biocare (leading providers of medical devices). Before that, she worked alongside the management team at Mercury Interactive (US NASDAQ software company acquired by HP) to grow the business in both revenue and headcount. She also held senior management positions at Total Immersion (software startup) and Hitachi.

Roxana graduated from EDC Paris business school and holds an Executive MBA from ESCP Europe (In French & English)

Mike Concannon

Mike is responsible for the overall strategy, sales and operations in the United States and the American region. His duties include growing KDS’s presence in the market through customer acquisition, expansion and a defined partner strategy.

Laurent Demaret

Since 2013, Laurent has been responsible for direct sales, account management, pre-sales and channel activities. Laurent drives revenue growth, business development partnerships and market penetration into the large account base and has dramatically expanded the reach and revenue of KDS in southern Europe. Named as Executive Vice-President of Global Sales in 2017, his new role includes overseeing all sales, partner and presales teams globally. His primary objective is to position KDS as the world leader in corporate travel and expense management solutions.
Prior to KDS, Laurent held various sales management positions at Oracle, Hyperion, PeopleSoft and JD Edwards, where he was instrumental in winning major international deals.
Laurent is a graduate of the ISEPP School, specialising in sales and marketing.

Frédéric Stark

Fred joined KDS as CTO in 2014 and leads the engineering, quality assurance and hosting teams as well as all technical aspects of the product.

Prior to KDS, Fred co-founded Almonde, an award-winning banking Basel II and Asset-Liability Management software provider later acquired by Misys. Fred held various engineering management roles at Thomson Reuters and Misys, where he managed the development of the Enterprise Risk solution, and later the Kondor+ Treasury solution (140 developers).

Fred holds a DEA from Jussieu University where he studied Operating Systems and Theory of Computing. Rumor has it that Fred has been coding since he could walk! With a real passion for computers and mathematics – he has won maths competitions! – Fred has remained on the cutting edge of technology for the last 30 years.

Cédric de Chivré


Cédric de Chivré is in charge of the product department at KDS. Previously, Cédric was KDS Consulting & Training Director, in charge of KDS Professional Services.

Muriel Trouillet


Muriel joined KDS in 2013 to lead the company’s professional services and customer support functions to new levels of excellence. After many years for IT companies, operating largely around helpdesk, hotline and software support, Muriel moved into business travel, building teams to support online booking applications and deploying software best practices.


Founded in 1994 as the first online booking tool in Europe, KDS established itself over 20 years as a global leader in innovative online travel and expense management, helping over 4,000 customers and 2 million users in more than 60 countries, to complete 7 million T&E transactions annually on its award-winning Neo platform.

The company was acquired in 2016 by American Express Global Business Travel and now operates as a fully-owned, stand-alone entity of the GBT Group.