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Because #BusinessTravel: Personalization is Organizational

Isabel Holdaway | September 7, 2017

Business travel isn’t like leisure travel. There’s a whole different set of policies, processes, requirements and more that go into it. “Because #BusinessTravel” is a four-part series that talks about the unique nature of business travel and how the KDS Neo travel booking tool supports business needs. 

We all know and love the benefits of personalization and have come to expect it in every aspect of our lives. It saves time by remembering preferences and past behavior, and it enhances our experience by offering suggestions that we’re likely to appreciate and/or benefit from. Usually, personalization is, well, personal. But in business, there’s also tremendous value to personalization at the organisation level. KDS Neo was built to deliver both personal and organisational levels of personalization in business travel booking.

Neo, of course, learns from individual travellers, but it also consolidates that learning across the entire organisation. Let’s say you’re traveling to a new location. You may not have your own behavior and preferences yet for the system to leverage, but KDS Neo can recommend suppliers that are policy-compliant and also used by your colleagues. You don’t have to be a road warrior to travel with their savvy.

Try KDS Neo for yourself and see first-hand how it delivers organisational intelligence to personalization.

Read all the articles in the Because #BusinessTravel series: Agile in Business, Agile in Travel | Approvals and Policies and Costs, Oh My! | Because Your Meeting is Downtown, Not at JFK Airport